Refund & Cancellation Policy

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Effective Date: 11 April 2025

Website: www.taxsalahkars.com

At Tax Salahkars™, our goal is to deliver transparent, reliable, and high-quality financial consultancy and advisory services.
This Refund & Cancellation Policy outlines how we handle payments, cancellations, and refund requests for our services.

By engaging with us or making a payment through our Website or authorised channels, you agree to the terms outlined below.

1. Service Nature

All our offerings — including tax consultancy, business registration, compliance filing, virtual CFO, financial planning, and advisory services — are professional services rendered through expert consultation and analysis.
As such, once work begins, time and professional effort are committed toward service delivery.

2. Payments

• All payments are to be made in advance or as per agreed milestones before the commencement of work.
• Accepted payment modes include online payment gateways (such as Zoho Payments,      Razorpay, PayPal, or Bank Transfer).
• Prices are inclusive or exclusive of applicable taxes, as specified in the invoice or proposal.

3. Cancellation Policy

• Clients may request cancellation before work begins, by writing to us at consult@taxsalahkars.com with their payment details and service reference.
• Once the engagement is confirmed and work has commenced, cancellations are not typically permitted since professional resources are allocated immediately.
• In rare cases, where the request is justified (e.g., double payment, mistaken order), we may review it on a case-by-case basis.

4. Refund Policy

Refunds may be approved under the following specific conditions only:

1. Duplicate Payment: If a client accidentally makes a payment more than once for the same service.
2. Service Not Initiated: If work has not yet started, and a written refund  request is received within 24 hours of payment.
3. Technical Error: If a payment failure or system error occurs resulting in an      incorrect charge.

No refund will be issued under the following conditions:

• Once work has started or deliverables have been shared.
• If the client delays or withholds required information or documents.
• If the service was correctly delivered but the client is unsatisfied due to change in circumstances, business priorities, or expectations outside agreed scope.

Refund requests are acknowledged and processed within 24–48 hours of approval.
The actual credit to your payment method may take 5–7 business days, depending on your bank or payment gateway.

5. Modification or Replacement of Service

In some cases, instead of a monetary refund, clients may be offered a credit adjustment or alternate service of equivalent value, based on mutual consent.
This ensures continuity of service and faster resolution.

6. Third-Party Fees and Non-Refundable Components

Certain statutory or third-party payments (such as government fees, application costs, platform charges, payment gateway fees, etc.) are non-refundable once paid.
These include, but are not limited to:

• Ministry of Corporate Affairs (MCA), GST, or Income Tax Department filing fees
• Payment gateway transaction charges
• Digital signature, Trade Mark or certification costs
• Bank, registrar, or regulatory authority fees

7. Dispute Resolution

If you have concerns regarding payment, cancellation, or refund status, please contact us at:
📩 consult@taxsalahkars.com or 8688037448

We aim to review and resolve all refund-related queries within  24–48 hours of receipt.

If unresolved, disputes shall be governed by and interpreted in accordance with the laws of India.

8. Policy Updates

We may update or revise this Refund & Cancellation Policy from time to time to reflect changes in business operations or regulations.
All updates will be posted on this page with the latest effective date.

9. Contact Information

Tax Salahkars™
Email: consult@taxsalahkars.com
WhatsApp or call: +918688037448
Website: www.taxsalahkars.com