Financial and Accounting services
We value your satisfaction and strive to provide you with quality services. However, we understand that sometimes things may not go as planned or you may change your mind. That’s why we offer a refund policy that allows you to request a refund under certain conditions.
Please read our refund policy carefully before purchasing any of our services.
- You can request a refund within 48 Hours of purchasing a service, unless the service has already been delivered or started.
- To request a refund, you need to contact us by email or phone and provide your order details and the reason for your request.
- We will review your request and process it within 7 business days. We may ask you for additional information or evidence to support your request.
- We reserve the right to reject your request if we find that you have violated our terms and conditions, abused our services, or acted fraudulently.
- We will issue your refund using the same payment method that you used to purchase the service. Depending on your bank or payment provider, it may take up to 14 days for the refund to appear in your account.
- We will not refund any fees or charges that are imposed by your bank or paymentare dissatisfied with our services, please notify us immediately so that we can address your concerns. We will do our best to resolve any issues or disputes.
- Partial Refunds: If you have paid for our services but have not received them in full, we will issue a partial refund for the portion of the services that have not been completed.
- No Refund after Completion: Once we have completed the agreed-upon services, we will not provide any refunds. We will consider the services complete when we have provided you with the completed work, and you have confirmed your satisfaction.
- Payment Method: Refunds will be made using the same payment method that you used to pay for our services.
- Processing Time: Refunds may take up to 7-14 business days to process. We will notify you when the refund has been issue.
"Terms of Service"
Welcome to our Chartered Accountancy firm. These Terms and Conditions govern the use of our services and outline the rights and responsibilities of both you, the client, and us, the service provider. By using our services, you agree to be bound by these Terms and Conditions.
1. Scope of Services:
We provide a range of financial and accounting services to our clients, including accounting and bookkeeping, taxation, audit and assurance, financial management, business advisory, corporate finance, and risk management services. Our services are provided in accordance with the relevant laws and regulations.
2. Fees:
Our fees for services are based on the nature and complexity of the services provided. We will provide you with a quote for our services before commencing work, and we will only charge you the agreed fees for the services provided. Payment terms are outlined in our quote and/or engagement letter. We reserve the right to suspend services if payment is not made in accordance with our payment terms.
3. Confidentiality:
We maintain the confidentiality of all information provided by our clients, and we take reasonable steps to ensure that this information is protected from unauthorized access, use, or disclosure. We will not disclose any confidential information to any third party without your prior written consent, unless required by law.
4. Intellectual Property:
All intellectual property rights in relation to our services, including our website, content, and materials, are owned by us or our licensors. You agree not to reproduce, distribute, or modify any of our intellectual property without our prior written consent.
5. Liability:
We will provide our services with reasonable care and skill. However, we do not guarantee the accuracy, completeness, or reliability of any information or advice provided as part of our services. We will not be liable for any loss or damage arising from your use of our services.
6. Termination:
We reserve the right to terminate our services at any time by providing you with written notice. You may terminate our services at any time by providing us with written notice. In the event of termination, you will be responsible for payment of any fees for services provided up to the date of termination.
7. Governing Law:
These Terms and Conditions are governed by the laws of [insert governing law] and any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].
8. Amendments:
We reserve the right to amend these Terms and Conditions at any time by providing you with written notice. Your continued use of our services following any amendment to these Terms and Conditions will constitute your acceptance of the amended Terms and Conditions.
9. Communication:
We may communicate with you via email, phone, or other electronic means. You agree that any communication from us to you will be deemed to have been received by you on the day it is sent.
10. Data Protection:
We comply with all relevant data protection laws and regulations. We will only collect, use, and store your personal information in accordance with our Privacy Policy.
If you have any questions or concerns regarding these Terms and Conditions, please contact us using the contact information provided on our website.
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